Customer Support Area

For all questions, including recurring billing, refunds, order status, and shipping click on your corresponding product below:

Please visit the Frequently Asked Questions (FAQ) Page for your product by clicking on the product you have questions on below:

1.  Preserve Mac Forte (for macular degeneration)

2.  Preserve Mac (for macular degeneration - smoker's formulation)


3.  ErectifyXL

4.  Detain X



If you cannot find the answer to your question after reviewing the product's FAQ page, then please open a support ticket at: www.RingoldMD.com/helpdesk

Our customer support is built on our email support system.  You will get the fastest response by submitting your questions or concerns to us at the help desk.


Phone support:

We check voicemails 2 times per day.  12 PM EST and 7 PM EST

You may leave us a voicemail  or fax by calling us at:





















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